Welcome to our website. Please read carefully our Policy that applies both if you access the website and simply decide to browse it or if you use its advanced services. This statement is made pursuant to the European Regulation for the Protection of Personal Data (General Data Protection Regulation, also GDPR) 2016/679, which provides for the protection of natural persons with respect to the processing of personal data. According to the regulations indicated, this processing will be based on the principles of correctness, lawfulness and transparency and the protection of your privacy and your rights.

Data Controller

RAM Elettronica S.r.l.u. with sole
shareholder Scarcelli Vincenzo sole administrator
Registered and operational office at Via Ospedaletto Km 1,700 int. D, 76123 Andria (BT)
F.C. and Vat Number 04407990722
Tel: +39 0883 553719/20 – Email:

Data Protection Officer and Data subject rights

Pursuant to and for the purposes of Articles 37 et seq. of GDPR No. 679/2016, RAM Elettronica s.r.l.u. has appointed Lawyer Raffaella Arianna Capogna as the Data Protection Officer (DPO), who can be contacted at the following email address:, or via certified email at the address for the exercise of the rights recognized by the Regulation.

Type of Data collected

Among the Personal Data collected, independently or through third parties, there are: Cookies, Usage Data, emails, various types of Data, phone number, country, city,province.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the collection of the data.
The Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of the portal.
Unless otherwise specified, all required Data is mandatory. If the User refuses to communicate them, it may be impossible to provide the Service. In cases where the portal indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory, are encouraged to contact the Owner.
The possible use of Cookies – or other tracking tools – by the portal or third party service owners used by the portal, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available. The User assumes responsibility for the Personal Data of third parties obtained, published or shared through the portal and guarantees that he has the right to communicate or disseminate them, freeing the Data Controller from any liability to third parties

Method and place of processing of the collected Data

Methods of processing

The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/ or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization (administrative, commercial, marketing, legal, system administrators) or external parties may have access to the Data (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies, consulting agencies) also appointed, if necessary, Data Processors by the Data Controller.
The updated list of data processors may always be requested to the Data Controller.

Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions is met:
the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorised to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (« opt-out ») to such processing. However, this does not apply if the processing of Personal Data is regulated by European legislation on
the protection of Personal Data;

the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;

the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;

the processing is necessary for the performance of a task in the public interest or for the exercise of public powers vested in
the Data Controller;

the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is however always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided by a contract or necessary to conclude a contract.


The Data are processed at the operating offices of the Data Controller and at any other place where the parties involved in the processing are located. For further information, contact the Data Controller.

Your Personal Data may be transferred to a country other than the country in which you are located. For further information on the place of processing, the User can refer to the section on the details of the processing of Personal Data. The User has the right to obtain information about the legal basis of the transfer of Data outside the European Union or to an international public law organization or constituted by two or more countries, such as the UN, as well as the security measures taken by the Data Controller to protect the Data.
If one of the transfers described above takes place, the User can refer to the respective sections of this document or ask the Data Controller for information by contacting him at the contact details shown at the opening.

Storage period

The Data are processed and stored for the time required by the purposes for which they were collected.
The Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until the satisfaction of this interest. The User can obtain further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. In addition, the Data Controller may be obliged to store Personal Data for a longer period in compliance with a legal obligation or by order of an authority. At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this period the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the Processing of Collected Data

The User’s Data is collected to allow the Data Controller to provide its Services, as well as for the following purposes: Statistics, Remarketing and Behavioral Targeting, Contact and Support Request Management, Content and Feature Performance Testing (A/B testing), User Contact, Social Features, User Database Management, Tag management, Heat mapping and session logging, Hosting and backend infrastructure, Interaction with platforms for online surveys, Interaction with data collection platforms and other third parties, Infrastructure monitoring and Contact management and message sending.
To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant for each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact the user

Social functions

Managing contacts and sending messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time of display of messages by the User, as well as the interaction of the User with them, such as information on clicks on links inserted in messages.

Management of support and contact requests

This type of service allows the portal to manage support and contact requests received by email or through other tools, such as the contact form.The Personal Data processed depends on the information provided by the User within the messages and the tool used for communication (for example, the email address).

Hosting and infrastructure backend

This type of services has the function of hosting Data and files that allow the portal to function, allow its distribution and provide a ready-to-use infrastructure to provide specific portal functionalities.
Some of these services operate through geographically located servers in different locations, making it difficult to determine the exact location where Personal Data is stored.

Interaction with data collection platforms and other third parties

This type of services allows Users to interact with data collection platforms or other services directly from the portal pages in order to save and reuse data.

If one of these services is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data related to the pages where it is installed.

Infrastructure monitoring

This type of services allows the portal to monitor the use and behavior of its components, to allow the improvement of performance and functionality, maintenance or troubleshooting.

The Personal Data processed depend on the characteristics and methods of implementation of these services, which by their nature filter the activity of the portal.


The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited. Google uses the Personal Data collected for the purpose of tracking and reviewing the use of the portal, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads on its advertising network.

Facebook Analytics for Apps (Facebook, Inc.)

Facebook Analytics for Apps is a statistical service provided by Facebook, Inc.
Personal Data collected: Usage data and various types of Data as specified by the privacy policy of the service.

Unique identification of the device

The portal can track Users by saving a unique identification code of their device, for statistical purposes or to keep Users’ preferences.

User rights

Users can exercise certain rights with regard to the Data processed by the Data Controller.In particular,the User has the right to: revoke your consent at any time. The User may revoke the consent to the processing of their Personal Data previously expressed.
oppose the processing of your Data. The User may object to the processing of his Data when it takes place on a legal basis other than consent.
Further details on the right to object are given in the section below.
access your Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain
aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User can verify the correctness of their Data and request its update or correction
obtain the limitation of the processing. When certain conditions are met, the User may request the limitation of the processing of his Data. In this case, the Data Controller will not process the Data for any other purpose other than their storage
obtain the deletion or removal of your Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Data Controller
receive your Data or have it transferred to another data controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another holder. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it
make a complaint. You may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing on grounds related to their particular situation.
Users are reminded that, if their Data were processed for direct marketing purposes, they can oppose the processing without providing any reason. To find out whether the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to excercise the rights

To exercise the User’s rights, Users can address a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.